At Dakshin, we are committed to delivering our products with care and efficiency. Below is our shipping policy, including delivery timelines for different shipping options.
Free Shipping
We offer free shipping on all orders over $50 within the United States. This discount is automatically applied at checkout - no code needed!
Expedited Shipping
Delivery time: 2-4 business days. Expedited shipping ensures your order arrives quickly, perfect for when you need your product in a hurry.
Standard Shipping
Delivery time: 3-5 business days. Standard shipping offers a cost effective option, ensuring your product arrives within a week.
Processing Time
Orders are processed within 1-2 business days after payment is received. Processing times may vary during peak seasons or due to high order volumes.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected and the destination of your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress and estimated delivery date.
International Shipping
Currently, we provide shipping to Canada (CA). Shipping to other countries, such as FR, GB, NL, NZ, and IE, is available on a case-by-case basis. International shipping times and rates vary depending on the destination country and the selected shipping method. Please note that customs fees and additional charges may apply to international orders. For all international orders, including those to Canada (CA), please contact us at support@dakshin.com.
Lost or Damaged Packages
If your package is lost or arrives damaged, please email us at support@dakshin.com within 7 days of the estimated delivery date. We will work with you to resolve the issue promptly.
Note: This policy is subject to change and please check our website for the most up-to-date information.
Refund Policy
Ensuring the highest quality standards is central to our mission at DAKSHIN. If you believe a product does not meet these standards, please submit a feedback using the form within 30 days of your order date.
We do not accept returns and we do not provide exchanges or refunds for issues related to personal taste preferences. However, we provide replacements or issue website credit for products deemed to have quality issues. Please understand that refunds or exchanges based on personal taste preferences are not offered.
We evaluate each situation on a case-by-case basis and reserve the right to apply additional terms and conditions. Our goal is to ensure your satisfaction with our products and service. Please provide your valuable feedback here.