FAQs
General
What is Dakshin?
Dakshin offers a variety of organic flavored and wellness teas. We focus on unique and innovative flavors optimized for health benefits, ethical trade practices, and environmental sustainability.
Are Dakshin products organic?
Yes, all our teas are 100% organic. We source our ingredients from certified organic farms that practice sustainable agriculture and undergo rigorous organic certification to bring you the best in quality tea.
What flavors of tea does Dakshin offer?
We offer a wide range of flavors, including classic black tea and our unique Ayurvedic wellness teas designed to help with specific ailments.
What are Ayurvedic wellness teas?
Our Ayurvedic wellness teas are specially formulated blends that incorporate traditional Ayurvedic herbs and spices to support various health needs such as digestion, immunity, relaxation, and detox.
Where can I buy Dakshin products?
You can purchase Dakshin products directly from our website. We offer convenient online shopping with secure payment options and fast delivery.
How do you ensure the quality of your products?
We are committed to maintaining high-quality standards. Our products undergo rigorous testing for purity, potency, and freshness. We also ensure that our suppliers adhere to sustainable and ethical farming practices.
Can I drink your tea if I am pregnant or breastfeeding?
We recommend consulting with your healthcare provider before consuming any herbal teas during pregnancy or breastfeeding.
What is the best way to brew your teas?
Each of our teas comes with specific brewing instructions on the packaging. Generally, we recommend using fresh, filtered water and steeping the tea for the recommended time to achieve the best flavor and benefits.
What makes Dakshin tea different from other tea brands?
Dakshin Tea stands out due to our commitment to organic, ethically sourced ingredients, unique and innovative flavors, and our focus on Ayurvedic wellness. We also prioritize sustainability and ethical trade practices.
How can I learn about new products and special offers?
Stay informed about our new products and special offers by subscribing to our newsletter. Follow us on social media for the latest updates, promotions, and exclusive deals.
What are the health benefits of drinking Dakshin Tea?
Our teas offer a variety of health benefits, depending on the blend. Incorporating organic black tea into your daily routine can provide a multitude of health benefits, to enhance your overall well-being while offering a delicious and refreshing beverage. Drinking wellness teas can significantly enhance your overall health by promoting restful sleep, aiding digestion and support detoxification processes. Each blend is designed to target specific wellness needs, offering a natural and enjoyable way to improve your well-being.
Shipping
Do you offer international shipping?
Currently, we provide shipping to Canada (CA). Shipping to other countries, such as FR, GB, NL, NZ, and IE, is available on a case-by-case basis. International shipping times and rates vary depending on the destination country and the selected shipping method. Please note that customs fees and additional charges may apply to international orders. For all international orders, including those to Canada (CA), please contact us at support@dakshin.com.
Do you offer any subscription services?
Yes, we offer a subscription service that allows you to receive your favorite teas regularly at a discounted price. You can customize your subscription to fit your needs.
How can I contact customer service?
You can reach out us through our website’s contact form or by emailing us at support@dakshin.com.
Does Dakshin have a return policy?
If you are not happy with your purchase, Dakshin will process a full refund or exchange within 30 days. Please refer to our return policy page for more details.
Can I find Dakshin products in stores?
Currently, Dakshin Tea is primarily available through our e-commerce platform. However, we are working on expanding our distribution to select retail locations. Stay tuned for updates on store availability.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options. Our checkout process is safe and encrypted to protect your personal information.
Can I cancel or modify my order?
If you need to cancel or modify your order, please email us at support@dakshin.com. We will do our best to accommodate your request if the order has not yet been processed or shipped.
Sustainability
Can I recycle your tea bags?
Yes, our tea bags are made from biodegradable materials and can be composted. Check your local recycling guidelines for more information.
Do you collaborate with any social or environmental causes?
We are committed to giving back to the community and the environment. A portion of our profits is donated to organizations that support sustainable agriculture, reforestation, and social justice initiatives.
Beverage and Food Safety
Are your products gluten-free?
Yes, all our teas are naturally gluten-free.
Do your teas contain caffeine?
Some of our teas, like black teas, naturally contain caffeine. However, we also offer caffeine-free herbal blends.
How should I store my tea to keep it fresh?
To maintain the freshness and flavor of your tea, store it in an airtight container in a cool, dry place away from direct sunlight and strong odors.
Do you offer any educational resources about tea?
Yes, our website features a blog with articles on tea health benefits, brewing tips, and information about our ingredients. We also offer virtual tea-tasting events and webinars.
How does Dakshin source its ingredients?
We source our ingredients from certified organic farms that practice sustainable agriculture. We ensure that our suppliers adhere to ethical and fair trade practices, supporting both environmental sustainability and community well-being.
What is the shelf life of Dakshin tea?
Our teas typically have a shelf life of 18-24 months when stored properly. See expiration date on box.