Refund policy
Refund & Quality Assurance Policy
At DAKSHIN, we are deeply committed to delivering premium wellness products that embody our philosophy of Wellness in Indulgence. Every item is carefully curated and crafted with exceptional attention to quality, ensuring it meets the highest standards for our customers who value authenticity and self-care.
While we work tirelessly to maintain these standards, we understand that there may be rare occasions when a product does not meet your expectations. If you believe your purchase has a quality-related issue, please submit feedback using our Product Feedback Form within 30 days of your order date.
Please note the following terms:
- We do not accept returns or exchanges, as each product is made and packaged with care and precision.
- We do not offer refunds or replacements based on personal taste preferences (e.g., flavor, scent, or texture).
- If a product is found to have a genuine quality issue, we will offer either a replacement or website credit for the product value.
- If you are not fully satisfied with your purchase for other reasons, as a gesture of goodwill, DAKSHIN will refund 50% of the purchase amount after reviewing your feedback and purchase details.
Each situation is reviewed on a case-by-case basis, and DAKSHIN reserves the right to apply additional terms and conditions where necessary.
Our ultimate goal is your satisfaction — we strive to ensure that every DAKSHIN experience reflects our dedication to wellness, integrity, and premium quality.